Privacy Policy
Effective Date: February 16, 2026
Introduction
Native ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workspace management service and Claude AI integration platform (the "Service").
By using Native, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Information You Provide
We collect information that you provide directly to us:
- Account Information: When you sign up via Google OAuth or Microsoft OAuth, we collect your email address and name from your authentication provider.
- Workspace Data: Information you create, upload, or store in Native, including tasks, goals, projects, decisions, documents, notes, and any other content you add to your workspace.
- Communications: If you contact us directly, we may receive additional information about you such as the contents of your message and any attachments.
Information Collected Automatically
When you access or use our Service, we automatically collect:
- Usage Analytics: Information about your interactions with the Service, including pages visited, features used, time spent, and actions taken.
- Device Information: Information about the device you use to access the Service, including IP address, browser type, operating system, and device identifiers.
- Log Data: Server logs that include your IP address, access times, pages viewed, and other diagnostic data.
Information from Third Parties
We may receive information from third-party services you connect to Native:
- Calendar and Email Data: When you connect your Google or Microsoft account, we may access your calendar events and email metadata to provide contextual awareness features.
- Claude AI Integration: Information about your interactions with Claude when using Native's AI features, subject to Anthropic's privacy policy.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Create and manage your account
- Enable collaboration features within workspaces
- Provide AI-powered features through Claude integration
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security vulnerabilities
- Comply with legal obligations and enforce our terms of service
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Your Consent: We may share information when you give us explicit permission.
- Within Your Workspace: Information you add to shared workspaces is accessible to other workspace members.
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information.
- AI Integration Partners: When you use Claude AI features, relevant workspace data is shared with Anthropic to provide AI-powered assistance, subject to their privacy policies.
- Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, tax, or regulatory purposes.
Workspace data you create may be retained if it is part of a shared workspace with other active users, even after you leave the workspace.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Regular security assessments and monitoring
- Access controls and authentication mechanisms
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct your account information at any time through your account settings.
- Deletion: You can request deletion of your account and associated data.
- Data Portability: You can request an export of your workspace data in a machine-readable format.
- Opt-Out: You can opt out of certain data collection and marketing communications.
To exercise these rights, please contact us at privacy@withnative.ai. We will respond to your request within 30 days.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
Children's Privacy
Our Service is not intended for use by children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
Your continued use of the Service after any modifications to the Privacy Policy will constitute your acceptance of such changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@withnative.ai
Website: https://withnative.ai